Handling Violence at Work: From Disgruntled Employees to Domestic Violence - HRCI & SHRM Certificate
- Speaker:Dr. Susan Strauss
- Product Code:GRC-90598
HRCI Credits: 1.5
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org
SHRM Credits: 1.5
GRCTS is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1.5] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
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According to the U. S. Bureau of Labor Statistics, 5% of U. S. businesses experience workplace violence yearly. The percentage of workplace violence increases to 50% for organizations with 1,000 employees.
These statistics capture the most severe types of workplace violence but certainly not the most prevalent forms. OSHA reports that roughly two million workers report incidents of violence each year such as harassment, threats, aggressive and belligerent behavior to name a few, which does not include the majority of cases that go unreported. But how is workplace violence defined, and who are the primary perpetrators? This webinar will explore the many aspects of workplace violence.
One study indicated that employers pay $1775 more on each victim of domestic violence annually in terms of medical costs, increased insurance and more. Additional costs include:
- Loss of employees through turnover
- Psychological damage to all – resulting in increased health insurance
- Cost for worker’s compensation
- Cost for improved security
- Damage to property
- Stolen property – cost of repair or replacement
- Increased insurance premiums
- Poor reputation leading to decreased business
Areas will be covered in the meeting:
Most of us think of workplace violence occurring only in the workplace setting, but the threatening conduct is broader and may encompass behavior occurring outside the actual workplace. Even domestic violence creates challenges for all employers. Employers have been found to violate federal discrimination laws when they take an adverse action against domestic violence victims. An example is if an employer disciplines a domestic violence victim for being absent but does not discipline other employees who are absent.
- To define workplace violence
- To classify the usual types of perpetrators
- To summarize the warning signs of a potential perpetrator
- To list known risk factors for workplace violence in terms of positions and locations
- To identify the high-risk industries for workplace violence
- To review the laws involved in workplace violence
- To discuss OSHA’s enforcement policies and procedures and their “general duty clause”
- To outline recommended prevention of violence strategies
- To recognize the levels of violence and appropriate responses
- To identify critical elements of a violence in the workplace policy and procedure
- To list 10 tips to de-escalate an agitated person
- To discuss workplace “parking lot” or “guns-at-work” laws
- To outline the roles and responsibilities of the organization’s stakeholders
- To explain how to help the workplace and workers recover following a violent episode.
Benefits of attending this webinar:
- 10 tips to de-escalate an agitated person
- Steps to take following a violent incident
- Steps to control Violence at work
Who will benefit:
- Senior and Middle Management
- Supervisors, and those on their organization’s violence in the workplace task force
- HR Personnel
- Contractors and Employees working on contract or outside workplace.
Dr. Susan Strauss is a national and international speaker, trainer, consultant and a recognized expert on workplace and school harassment and bullying. She has served on organizational Workplace Violence Task Forces and facilitated workplace violence training sessions for management and employees. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sector.
Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She has been featured on 20/20, CBS Evening News and other television and radio programs as well as interviewed for newspaper and journal articles such as Harvard Education Newsletter, Lawyers Weekly and Times of London. Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor’s degree in psychology and counseling, a master’s degree in community health, and professional certificate in training and development. She has been involved in workplace violence, and the harassment and bullying arena since 1985