Event Reschedule and Event Cancellation Policy


GRCTS reserves the right to reschedule the event or cancel an event due to low enrollment or other circumstances which would make the event non-viable. Should circumstances arise that result in the postponement of an event, GRCTS has the right to either issue a full refund or transfer registration of the event to a future date or offer a recording of the similar event which is available in our stores. All registrants will be informed of the event cancellation by sending an email to the registrant’s email address used at the time of the registration.

If in case GRCTS is unable to complete the webinar on a scheduled date due to unforeseen circumstances then GRCTS will reschedule the event to a future date depending on the availability of the expert. If in case the registrant is not available to attend on the rescheduled date. GRCTS will offer the registrant a copy of the live recording of the event which will have 24 hour view access for no additional charge. GRCTS will not extend the duration of access and the link to the recording will expire after 24 hours from the time the recording link was emailed to the customer. If in case GRCTS is unable to reschedule the event then GRCTS will choose to share a copy of the previously completed recording of the same event (Topic/ Subject) with the registrants instead of a refund. Refund will only be offered if there are no recordings of the previously completed event in our stores. All registrants will be informed of the change in the date by sending an email to the registrant’s email address used at the time of the registration.